Product Supply
Q :Are you a one‑stop supplier for the full range of PVC additives?
A: Yes, with over 20 years of deep experience in the PVC industry, WSD CHEMICAL LIMITED can stably supply a full range of chemical raw materials including PVC resin, PVC paste resin and PVC additives. You don't need to coordinate with multiple different suppliers, which greatly reduces procurement communication costs.
Q: What is the general order delivery lead time?
A: For regular in‑stock products, shipment can be arranged within 7‑10 working days after payment confirmation. For customized special‑specification products, we will clarify the production cycle at the time of contract signing. Relying on our local factory in Shengzhou, Zhejiang and surrounding strategic cooperative production capacity, we can shorten the delivery time to 70% of the industry average at the fastest.
Quality & Packaging
Q:What quality control standards do your products follow?
A: All products leaving the factory go through a three‑level quality inspection process: full‑item inspection of incoming raw materials, real‑time parameter monitoring during production, and third‑party re‑inspection of finished products before delivery. We can provide corresponding batch certificates of conformity and compliance documents.
Q:Do you support customized packaging adjustments?
A:Standard products adopt industry‑general moisture‑proof sealed packaging. Meanwhile, we can customize exclusive packaging specifications and outer box labels according to your local warehousing and brand display needs, to avoid damage and moisture during transportation.
Technical Support
Q:Can we get supporting technical services after procurement?
A:Our technical team has more than 20 years of experience in PVC formula optimization and production problem troubleshooting. We can provide you with free formula debugging suggestions and remote diagnosis of production abnormalities, helping you optimize production processes and improve finished product yield.
Q:Are there customized solutions for special processing scenarios?
A:For different segmented processing scenarios such as PVC pipes,fittings, profiles, PVC or WPC foam board,PVC sheet, PVC compound, PVC shoes,PVC film,PVC floor and paste products, we can tailor matching raw material combination solutions based on your equipment parameters and performance requirements, eliminating the need for repeated self‑testing and adjustment.
Trade Terms
Q:What flexible trade cooperation methods do you support?
A:We can undertake various trade terms including FOB, CIF and EXW. Relying on the logistics advantages of ports in China, we can match cost‑effective sea and land transportation solutions for you. We can also negotiate flexible payment terms based on your procurement scale to reduce your capital turnover pressure.
Q:Do you support small‑batch trial orders?
A:We support small‑batch trial cooperation for new customers, and can also provide samples of corresponding specifications for you to test and verify in advance, reducing the trial‑and‑error cost of the first cooperation.
After‑sales Service
Q:How to handle if product quality abnormalities are found after arrival?
A:You can submit a quality verification application within 7 working days after receiving the goods. Our technical team will connect and verify the situation as soon as possible. If the quality problem is confirmed to be caused by our side, we will provide corresponding solutions such as return, exchange or replenishment.
Languages
